I am a retailer preparing to re-open. What do I need to address to enable safe shopping?

Peak bodies in the retail industry have released a ‘Retail Recovery Protocol’, which describes steps to ensure employees and customers are COVID-safe in retail stores and shopping centres. There's also state-by-state guidance for businesses including retailers, on support available and safety measures. For example, the NSW Government has published a COVID-19 Safety Plan, which businesses can register as a having implemented to become 'COVID Safe'. Furthermore, there are safety plans by industry, which include retail.

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